How can we help?
Step-by-step guides for every part of Swift Outbox, written for first-timers and power users alike.
Press / to search from anywhere in the docs.
Start here
New to cold email or to the app? Follow these in order.
- beginnerSet up your accountWhat the app does, signing up and choosing a plan.
- beginnerSend your first campaignFrom an empty account to emails going out in about ten minutes.
- intermediateProtect your deliverabilityMailboxes, limits, domain records and unsubscribes.
- proScale like a proPlaybooks for more mailboxes, more leads and more replies.
Browse by topic
Getting started
Sign up, pick a plan and send your first campaign.
Sending & deliverability
Connect mailboxes, set limits and protect your sender reputation.
- Connect a sending account
- Reply inboxes
- Daily limits and sending windows
- Domain authentication: SPF, DKIM and DMARC
- Open and click tracking
+ 1 more in the menu
Leads
Import, organise and enrich the people you want to reach.
+ 1 more in the menu
Email verifier
Check addresses before you send so bounces stay low.
- How email verification works
- Verification results explained
- Verify a lead list
- Check one address
- Clean up a list
+ 4 more in the menu
AI & Swift Pilot
Research every lead and draft emails that read like you wrote them.
+ 2 more in the menu
Campaigns
Write one personal email per lead, schedule sends and read the results.
- Campaigns overview and lifecycle
- Create a campaign step by step
- Write subject and email instructions
- Preview the email before you send
- Start, pause, stop and restart a campaign
+ 1 more in the menu
Review & inbox
Approve drafts and handle replies in one place.
Account, billing & support
Plans, team, security and getting help.
- Plans, credits and upgrades
- Team members and roles
- Workspaces
- Security and two-step login
- Swift Support tickets
+ 1 more in the menu
Pro playbooks
Proven setups for scaling outreach without burning domains.
- Deliverability playbook
- Prompt playbook for high reply rates
- Scale with multiple sending accounts and workspaces
- Troubleshooting A-Z
- Glossary
+ 1 more in the menu